Workshop Presenters

Peter Howes

Chief Executive Officer

With over 30 years experience in human resource management, founder and Chief Executive Officer Peter Howes has a distinguished global reputation as a consultant in HR metrics, analytics and workforce planning. Peter's major area of consulting over the past 20 years has been in workforce planning and HR/HCM analytics, reporting and measurement. Peter has extensive experience in developing HR information and measurement systems and processes, and over the past 10 years he has developed the Inform Program, which has clients in Australia, North America and Europe. For the past five years he has spent most of his time consulting to global companies in North America and Europe.

Peter is a member of the School of Management Advisory Committee at the Queensland University of Technology and in 2003, was awarded the Outstanding Alumni award for the Faculty of Business at QUT. Peter has been a Fellow of the Australian Human Resources Institute for the past 20 years and is also a Fellow of the Australian Institute of Management and a member of the Institute of Management Consultants.

Jonathan Terrell

Inform Fellow

Jonathan brings twenty years experience in the Information Technology industry, with a focus on the development of commercial applications, to his role at the Inform Group. As Inform Fellow, Jonathan is responsible for the development of all aspects of the Inform program, with particular emphasis on technological innovation and workforce analytics.

Over the last 5 years, Jonathan was responsible for the management of the North American business, including the period in which the Inform Group acquired full operational responsibility for the CLC Metrics program. Jonathan combined his responsibility for growing and developing the business in this region with his passion for enabling Business Intelligence solutions for the HR community.

For 12 years prior to this, Jonathan specialised in the development of operational systems through the initial building of the Lattice product and associated business, and the subsequent management of this business as a subsidiary of Mincom.

Mercedes Del Castillo

Director, Member Services

Mercedes brings over 15 years experience in the Information Technology industry to her role with the Inform Group. For the last seven years, Mercedes has been involved in the development and implementation of Informs services in the United States, and in developing tools to assist in the delivery of the Benchmarking program, products and services. Prior to this, Mercedes was involved in the development and support of the MIMS enterprise-wide software solution provided by Mincom.

Sam Hill

Senior Consultant

Sam joined Inform in 2007, bringing a strong analytical focus and track record of delivering inventive strategies supported by practical solutions in Human Capital Management. Sam has spent a total of eighteen years in industry, most notably as Head of Workforce Analytics and Reporting at the BT Group. In this role he delivered the Human Capital proposition for the organization.

Sam’s wealth of experience includes leading the development of an HR data warehouse, identifying organisational business requirements, project managing a mixed team of internal specialists and external consultants to build the warehouse and adding front-end reporting tools which accommodate self-service functionality.

In his current role Sam provides consulting advice and support to organisations in planning, measuring and reporting their human capital. Sam also establishes and maintains client partnerships to support the development and realisation of “value-adding” people management initiatives within organisations. He is an experienced facilitator and is responsible for the delivery of content from across the entire Inform Academy encompassing Metrics and Analytics, Workforce Planning and Evaluating HR Interventions. Sam also takes a lead role in the design and delivery of in-house workshops which are tailored to the wide range of skills and experience of specific organisations and delegate groups.

Sam is responsible for the Inform European Analytics and Benchmarking Programme which develops purpose built metrics associated with the current objectives and challenges faced by organisations in individual industry sectors including Finance, Retail and Government.

Julia Howes

Senior Consultant

Julia facilitates the delivery of Inform products and services to members across Europe and provides analyses for human resource reporting. She is also involved in project management for the implementation of new Inform members, Inform website training, providing analysis and insight for members and assisting in the delivery of executive debriefs.

Julia is involved in providing consulting and support for organisations in planning, measuring and reporting their human capital. She has completed various consulting assignments in both Europe and Australia, including workforce planning assignments for National Grid, Nokia and Airservices Australia.

Prior to joining the Inform Group, Julia was a lawyer with a major Australian law firm, based in Vietnam, where she advised international businesses, particularly banking and finance companies.

Marcus Morrison

Senior Consultant

Marcus brings his broad range of operational and strategic Human Resource skills and experience to his consulting in planning, measuring and reporting human capital. He facilitates workshops for the Inform Academy and provides tailored in-house training for both Inform Program members, and non-member public and private sector organizations.

Prior to joining Inform, Marcus gained experience within the public sector as an operational HR Advisor as well as a Senior Consultant within the fields of Organisational Development and Recruitment. This experience has seen Marcus working within the areas of organizational change, high performance modelling, management development, employee engagement as well as the wider range of operational HR activities.

Amy Hammond

Consultant

Amy has seven years experience working in human resources and facilitates the delivery of Inform products and services and provides analysis and insight for Inform members across Europe. Amy is key in project managing the implementation of new Inform members and conducts Inform website training, as well as assisting in the design and rollout of reporting and delivery of executive debriefs. Amy is also involved in providing consulting and support for organisations in planning, measuring and reporting their human capital.

Amy spent one year as an Inform secondee, dedicated to the global rollout of HR analytics and data-based decision making at Nokia Corporation in Finland. Amy facilitated workshops, was involved in a pilot workforce planning project, and generated analysis and insight that assisted Nokia in making key workforce decisions.

Previous to this, Amy was a Senior Member Consultant in the Asia-Pacific Member Services Team, and supported the delivery of workforce and business intelligence solutions. Prior to Inform, she worked in the UK as a HR Analyst at the Royal Bank of Scotland, and also worked in HR for the Australian Government.